If you’re not satisfied with your purchase, you can return it within our policy guidelines. Products must be unopened, unused, and in their original condition
To initiate a return, contact our Customer Care team with your order number. Our team will guide you through the process and ensure your return is handled smoothly.
For hygiene and safety reasons, we are unable to accept returns on opened or used items, except when a product is defective or incorrect.
Refunds are processed after we receive and inspect your returned items. The time it takes for the refund to appear in your account may vary depending on your bank or payment method.
If you receive a damaged or incorrect item, please contact our Customer Care team as soon as possible. Please include your order number along with photos of the issue. We will review the situation and work to resolve it as quickly as possible, either by arranging a replacement or issuing a refund.