We appreciate that you buy at our store and want to support you through your purchase experience.
What's the shipping cost and delivery time?
We ship worldwide from Portugal.
Orders can be delivered to your workplace, freight forwarding companies, hotels, storage and relocation companies that are identified by you as taking possession of the order on your behalf.
Care to Beauty will not be able to provide any recompensation for any goods which are damaged or lost following acceptance of the delivery by any locations on your behalf.
The shipping cost and delivery time depend on the products type, on the weight of the order, country of destination and method of delivery chosen.
When you  fill the delivery address and select the delivery method pretended, the shipping cost and the delivery time will appear immediately. 
If your delivery is to an island, please select the country to which it belongs.

Depending on the delivery country we have minimum order amount for free shipping.
It may happen that although your order has the value referenced for free shipping, you will still be charge for it. This includes situations of:
  • an order with high weight,
  • an order with a product that requires a specific transport method (perfumes by air transport) 
  • products included in marketing campaign non cumulative with free shipping.

Notes about dangerous goods and their transport conditions and restrictions:
In our catalog there are products with flammable substances, such as perfumes or aerosols, which are subject to transport special conditions and that have some restrictions.
Care to Beauty is certified to ship dangerous goods.
We only ship aerosols from Portugal to some countries which can be transported by land – DHL or, in exceptional cases, by Post in the case of Mainland Portugal.
Please note that estimated delivery times may fluctuate from the estimated times in the shipping confirmation email.
In the case of sending perfumes, we ship worldwide (some exceptions may be applied) with a fixed shipping fee of €20 due to the special shipping requirements. 

Notes about carrier´s procedures and tracking details:
  • For shipments outside European Union the transport company might need to contact the recipient in order to request confirmation/validation of the recipient's identity, address confirmation, etc. This contact will be prior to the delivery attempt and by customs request.

  • on the tracking link, mainly Regular Mail shipments through National Post Service, there are situations reported as delivery attempt failed with customer notification sent (or similar), in which the recipient was not really notified.
    In these cases, if the tracking includes a reference to the location / post office where the recipient can pick up the order, please take action as soon as possible and proceed to the local post office before the collection period expires and the return process starts. 
    If on the tracking page there is no reference to a place or necessary action after the delivery attempt, Care to Beauty suggests the customer to contact the carrier requesting information about the shipment (tracking number) in order to avoid more delays on delivery or avoid the return of the order.

As for the delivery time, please note that the stated period does not include the necessary customs clearance time when your order arrives in the country of destination (in the case of countries outside the European Union). Local customs have their own rules and procedures and unfortunately we have no power over them.