We appreciate that you buy at our store and want to support you through your purchase experience.
Which items can/cannot be returned?
In order for the return to be accepted, it must respect the following rules:
  • the product(s) must never be opened or used;
  • the product(s) has to be sealed in its original packaging, including the protective cellophane or labels (if any) - if the product box has no mark or seal, you must keep intact the box, or any other packaging;
  • you shall ensure that the product conforms to all the accompanying components: samples, gifts, among others, respecting the original shipping conditions;